Refund policy

If for any reason you feel that our solution did not live up to your expectations or you think that somehow our service did not meet your standards of excellence, we offer a no-hassle 100% money back guarantee for 60 days.

Just drop us an email at hello@moodifypet.co.uk and your last order will be fully refunded within 48 hours.

The best thing is we don't ask anything in return. You can keep your package post refund. 100% hassle free return, for real.

You can always contact us for any return question at hello@moodifypet.co.uk.

Damages and issues
Please inspect your order upon reception and contact us if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received your email. You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.